Telephone Support & Telephone Orders

Customer Service: 1.859.282.5520   

• Press 1 for General Questions.
• Press 2 if you have a question about an order you have already placed.

The personnel at the above number will be able to answer questions about the items for sale on this website. Note that you are calling the Halloween Express customer care center which handles all calls for this website.

Telephone Order Hotline: 1.859.282.5525 (Telephone orders only)

The personnel at this facility can accept telephone orders for items appearing on our website. They are not however able to assist customers with any other questions. Domestic orders only. Telephone order payment options are Visa, Mastercard, American Express and Discover Card. Google Checkout is not available for telephone orders.

During our peak season in September - November, call queue times can be long. We encourage you to first read our FAQs as most questions can be answered by reading the materials we have online. You can also use EMAIL or LIVE CHAT instead of phone during these periods.

Fax: 1.859.818.0802    (Sorry, we can not accept orders via fax)